Privacy and safety
Who can see what, and how we keep families and volunteers safe.
Who sees what
| Information | Before a match | After a match |
|---|---|---|
| Recipient's first name and age | Approved volunteers | Family, volunteer, coordinators |
| City, region, country, approximate distance | Approved volunteers | Family, volunteer, coordinators |
| Sizing photos, description | Approved volunteers | Family, volunteer, coordinators |
| Family's full name, email, phone, street address | Coordinators only | Matched volunteer and coordinators |
| Volunteer's full name, email, phone | Coordinators only | Matched family and coordinators |
| Messages and updates | n/a | Family, volunteer, coordinators |
Phone numbers are shared only if you chose to share them (on your account page). Street addresses are optional and only used for shipping or meeting up.
Photos
- Photos are never public. They're only shown to the people above.
- We remove hidden location data (GPS) when photos are uploaded.
- Please leave faces out of sizing photos.
- Families choose whether e-NABLE may share photos of the finished device publicly.
Volunteer approval
New volunteers are reviewed by a coordinator before they can see any requests, because many requests involve children. Volunteers confirm that they're 18 or older and agree to the community guidelines.
Meeting in person
Meet in a public place, such as a library or community center, or at the family's home with a parent or guardian present.
Deleting your account
On your account page, choose Delete my account. Your name, contact details, and location are removed. Anonymous records of requests remain so e-NABLE can count the devices delivered.
Documentation for e-NABLE Web Central version 2.3.0.
e-NABLE Web Central